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Banking & Insurance for B.Com: Crucial Questions & Answers


 

What is Bancassurance? Write its merits and demerits.

Bancassurance is a strategic partnership between a bank and an insurance company that allows the bank to distribute insurance products to its customer base. Here's a breakdown of its merits and demerits:

Merits:

  • Convenience: Customers can access a wider range of financial products (banking and insurance) from a single source, saving time and effort.
  • Cross-selling: Banks can leverage their existing customer relationships to introduce insurance products, potentially increasing revenue for both parties.
  • Customer Benefits: Customers might benefit from bundled deals or discounts when purchasing insurance through their bank.
  • Risk Diversification: Banks can diversify their revenue streams by venturing into insurance, potentially mitigating risks.

Demerits:

  • Potential for Mis-selling: Bank staff might prioritize sales targets over providing appropriate insurance advice, leading to mis-selling.
  • Limited Product Choice: Customers might have a restricted choice of insurance products compared to going directly to an insurance company.
  • Data Privacy Concerns: Sharing customer data between the bank and insurance company raises privacy concerns that need to be addressed transparently.
  • Reduced Transparency: The close relationship between the bank and insurance company could reduce price transparency for customers.

925. Discuss the types of life and non-life insurance (Life, Marine, Health, Fire, Motor, etc.).

Life Insurance: Provides financial protection to beneficiaries upon the policyholder's death. Common types include:

  • Term life insurance: Offers coverage for a specific period (term) at a relatively lower premium.
  • Whole life insurance: Provides lifelong coverage and accumulates a cash value over time.
  • Endowment insurance: Combines protection and savings, providing a lump sum at the end of the term or upon death.

Non-Life Insurance: Covers various assets and liabilities against financial losses due to unforeseen events. Common types include:

  • Marine insurance: Covers loss or damage to cargo, ships, and machinery during maritime transport.
  • Health insurance: Reimburses or pays for medical expenses incurred due to illness or injury.
  • Fire insurance: Protects against financial losses due to fire damage to property.
  • Motor insurance: Provides financial coverage for damage or loss to a vehicle due to accidents, theft, or fire.
  • Other types: Home insurance, travel insurance, business interruption insurance, etc.

926. Dematerialization of Insurance Policies, Musselling, and Negligence

Dematerialization of Insurance Policies: refers to the conversion of physical insurance policy documents into electronic form. This simplifies storage, retrieval, and transfer of policies.

Musselling: is an unethical practice where an insurance agent misrepresents a policy to a customer, often pressuring them to buy an unsuitable product to meet sales targets. Regulatory bodies take strict action against musselling.

Negligence: In insurance, negligence refers to the policyholder's failure to take reasonable care of their insured property, which could potentially void the claim or reduce the payout.

927. Loss Assessment and Loss Control, and Function of IAC

Loss Assessment: The process of determining the extent of damage or loss to an insured asset after a covered event. Insurance companies appoint adjusters to assess losses and determine claim payouts.

Loss Control: Strategies implemented by insurance companies and policyholders to minimize the risk of loss or damage. This could include safety measures, risk management practices, and property maintenance.

Function of IAC: The Insurance Advisory Committee (IAC) is a body in India that advises the government on insurance matters. It promotes the growth of the insurance sector, protects policyholder interests, and suggests improvements in insurance regulation.

928. Role and Functions of IRDA, Its Composition, Insurance Premium, and Factors Considered in Calculating It

IRDA (Insurance Regulatory and Development Authority):

  • Role: The primary regulator of the insurance sector in India. It protects policyholder interests, promotes fair competition, and regulates insurance products, pricing, and solvency of insurance companies.
  • Composition: A nine-member body consisting of a chairperson, whole-time members, and part-time members with expertise in insurance, law, finance, and economics.

Insurance Premium: The amount a policyholder pays to the insurance company in exchange for coverage. It's calculated based on various factors, including:

  • Risk Profile: Age, health, driving history, property location, etc. (higher risk leads to higher premiums)
  • Sum Assured: The amount of coverage provided by the policy (higher sum assured means higher premium)
  • Policy Type: Term, whole life, endowment

Discuss the origin of banking, banker-customer relationship, and different types of deposits and customers.

Origin of Banking: The origins of banking can be traced back to ancient civilizations like Mesopotamia and Egypt, where merchants stored valuables and facilitated money exchange. The concept of lending and borrowing also emerged during this time.

Banker-Customer Relationship: This is a contractual relationship based on mutual trust and confidence. Key principles include:

  • Know Your Customer (KYC): Banks must verify customer identities to prevent fraud and money laundering.
  • Due Diligence: Both parties have a duty to act honestly and with reasonable care.
  • Confidentiality: Banks must maintain customer information confidential.
  • Accountability: Banks are accountable for safeguarding customer funds and providing accurate information.

Types of Deposits:

  • Demand Deposits: Allow immediate withdrawal (e.g., savings accounts, current accounts)
  • Time Deposits: Offer higher interest rates but restricted withdrawal (e.g., fixed deposits)
  • Term Deposits: Similar to time deposits but with a predetermined term length.

Types of Customers:

  • Retail Customers: Individuals who use banking services for personal needs.
  • Corporate Customers: Businesses that use banking services for operational and financial needs.
  • Government Customers: Government entities that use banking services for tax collection, payments, and other activities.

92. Discuss the growth of Commercial Banks in India, India's approach to banking reforms and financial sector reforms (Narsimhan Committee Recommendations), and international security standards in banking.

Growth of Commercial Banks in India: Commercial banking in India has witnessed significant growth since independence. The number of banks has increased, and their reach has expanded to rural areas.

Banking Reforms: Following the Narsimhan Committee recommendations, India undertook various banking reforms:

  • Deregulation: Reduced government control over banks, allowing them greater operational freedom.
  • Capital Adequacy: Increased capital requirements for banks to improve their financial stability (Basel Accords).
  • Focus on Efficiency: Encouraged banks to improve efficiency and profitability.
  • Technology Adoption: Emphasis on using technology for faster and more convenient banking services.

International Security Standards: Banks follow international security standards like:

  • Know Your Customer (KYC): Combating money laundering and terrorist financing.
  • Anti-Money Laundering (AML): Identifying and reporting suspicious transactions.
  • Cybersecurity: Protecting against cyberattacks and data breaches.

Additional Resources:

93. Discuss credit market reforms and credit allocation policies. Explain the flow of credit to Agriculture and Allied Activities, and MSME.

Credit Market Reforms: Measures taken to improve the efficiency and effectiveness of credit markets:

  • Financial Sector Reforms: Increased competition and transparency in the banking sector.
  • Development of Credit Rating Agencies: Improved risk assessment of borrowers.
  • Microfinance Initiatives: Promoting access to credit for low-income individuals and small businesses.

Credit Allocation Policies: Policies guiding the flow of credit towards specific sectors:

  • Priority Sector Lending: Banks are mandated to allocate a certain percentage of their loans to sectors like agriculture, small businesses, and social welfare (e.g., MSME loans, Kisan Credit Cards).
  • Directed Credit Programs: Government schemes to provide subsidized credit to specific sectors.

Flow of Credit:

  • Agriculture and Allied Activities: Loans are provided for land purchase, equipment, seeds, fertilizers, etc.
  • MSME (Micro, Small and Medium Enterprises): Loans support working capital, infrastructure development, and expansion.

94. Discuss the role of foreign banks with advantages and disadvantages of them.

Role of Foreign Banks:

  • Introduce new technologies and best practices.
  • Increase competition and efficiency in the domestic banking sector.
  • Provide access to international finance and markets.

Advantages:

  • Increased access to foreign capital.
  • Improved product and service offerings.
  • Enhanced customer service standards.

Disadvantages:

  • May focus on high-profit segments, neglecting underserved areas.
  • Profit repatriation can lead to capital outflow.
  • Increased competition may be challenging for domestic banks.

Unit II: Negotiable Instruments

95. What is crossing? Discuss types of crossing.

Crossing: A restriction placed on a cheque to ensure it reaches the intended payee and cannot be cashed by a bearer.

Types of Crossing:

  • General Crossing: Two parallel lines across the cheque, payable only to a bank account.
  • Special Crossing: Adds the name of the bank account to the crossing, payable only to that specific account.
  • **Not Negotiable

Priority Sector Lending:

  • RBI sets targets for banks to lend to critical sectors (agriculture, MSMEs, etc.)
  • Targets may increase overall lending or focus on specific sub-categories.
  • Easier loan terms or relaxed collateral may be offered for certain segments.

2. MSME Credit Allocation:

  • MSMEs categorized as micro, small, or medium based on credit needs.
  • Priority sector MSMEs may receive additional benefits within the MSME category.

3. Major Policy Initiatives (Early 1990s):

  • Reduced government control and increased competition in banking.
  • Banking reforms focused on capital, asset quality, and efficiency.
  • Introduction of new financial instruments (derivatives, mutual funds).
  • Technological advancements (internet banking, mobile banking).

4. Narasimham Committee I Findings (1990s):

  • High levels of non-performing loans (NPAs) weakening banks.
  • Directed lending leading to inefficiencies and poor credit quality.
  • Weak capital base of banks limiting growth and loss absorption.
  • Inadequate risk management practices by banks.

(a) Banks: Depositors & Lenders

Banks act as financial intermediaries, playing a crucial role in the economy. They:

  1. Accept Deposits: Individuals and businesses deposit their money in banks, earning interest. This provides banks with the funds they need to operate.
  2. Lend Money: Banks use these deposited funds to grant loans (credit) to borrowers (individuals, businesses, governments). Borrowers pay interest on the loan, generating income for the bank.

This core function of deposit-taking and lending allows banks to facilitate the flow of money in the economy, supporting investment, growth, and financial stability.

(b) Cheque Crossing Types

Crossing a cheque adds a restriction on how it can be cashed, ensuring it reaches the intended recipient.

  • General Crossing: Two parallel lines across the cheque ("//" or "/ & Co"). Payable only to a bank account, not directly to a bearer. (Example: "// Payee Account Name")

  • Special Crossing: Adds the name of the payee's bank account ("A/c Payee Only"). Only the specified account can cash it. (Example: "// A/c Payee Only XYZ Bank, Account No. 123456")

Key Difference:

  • General Crossing: Limits cashing to a bank account, but doesn't specify which bank.
  • Special Crossing: Specifies the exact bank account where the cheque must be deposited.

OR

(a) Revised Priority Sector Lending Guidelines

The Reserve Bank of India (RBI) periodically revises guidelines for commercial banks' priority sector lending targets. These targets aim to direct a portion of bank loans towards sectors crucial for India's development, such as:

  • Increased Overall Target: More credit flows to critical sectors like agriculture, MSMEs (Micro, Small & Medium Enterprises), and weaker sections of society.
  • Rationing Within Priority Sectors: The RBI may allocate specific targets to sub-categories within the priority sector.
  • Relaxed Norms: Easier loan terms or reduced collateral requirements might be offered to encourage lending to specific segments.

(b) Narasimham Committee I Findings (1990s)

The Narasimham Committee I identified several major problems in Indian banking:

  • High Non-Performing Assets (NPAs): A significant portion of loans weren't being repaid, harming banks' financial health.
  • Directed Lending: Government mandates to lend to certain sectors at lower rates often led to inefficiencies and poor loan quality.
  • Weak Capital Base: Many banks lacked sufficient capital to absorb potential losses and support future growth.
  • Inadequate Risk Management: Banks didn't have proper systems to assess and manage credit risks effectively.

Insolvency and Bankruptcy Code (IBC) 2016 (a)

Objectives:

  • Restructuring or reviving viable businesses facing financial difficulties.
  • Time-bound and efficient process for insolvency resolution.
  • Maximization of value for creditors and stakeholders.
  • Fair and transparent process for all parties involved.

Features:

  • Fast-track insolvency resolution: Time limits for resolving insolvency cases.
  • Creditor-in-control mechanism: Creditors play a key role in the resolution process.
  • Insolvency Professional (IP):: Appointed to manage the insolvency process.
  • Corporate Insolvency Resolution Process (CIRP): Attempts to revive the business.
  • Liquidation: If revival fails, assets are sold to repay creditors.

(b) Securitization of Standard Assets

Meaning: Banks convert a pool of loans (standard assets) into tradable securities (bonds). These securities are then sold to investors.

Features:

  • Spreads loan maturities: Banks can manage their cash flow better.
  • Raises additional funds: Banks can free up capital to issue new loans.
  • Improved risk management: Banks diversify their risk exposure.

Advantages:

  • Increased liquidity: Banks have more funds available for lending.
  • Economic growth: More credit available for businesses.
  • Attract new investors: Creates new investment opportunities.

OR

(a) Non-Performing Assets (NPAs)

Meaning: Loans where the borrower is not making repayments (principal or interest) for a specific period.

Impact on Banks:

  • Reduced profitability: Banks earn less income as loans are not repaid.
  • Higher provisioning: Banks set aside funds to cover potential losses from NPAs.
  • Lower lending capacity: Less capital available for new loans.
  • Financial instability: High NPAs can weaken a bank's financial health.

(b) MSME Credit Allocation Categories

Categories:

  • Micro Enterprises: Smallest businesses with credit needs below a set limit.
  • Small Enterprises: Larger than micro enterprises but still relatively small.
  • Medium Enterprises: Largest MSME category with higher credit requirements.
  • Priority Sector MSMEs: MSMEs in crucial sectors like agriculture or manufacturing may receive additional benefits or quotas within the MSME lending category.

Unit III: E-Payments and Banking Regulations

3. (a) E-Payments and Internet Banking

i) E-Payment:

  • Electronic transfer of money between accounts.
  • Examples: Mobile wallets, UPI (Unified Payments Interface), debit/credit cards, net banking.
  • Benefits: Convenience, speed, security (if used appropriately).

ii) Internet Banking:

  • Accessing banking services online (account management, payments, transfers).
  • Requires login credentials and secure connections.
  • Benefits: 24/7 access, convenient bill payments, fund transfers.

3. (b) Comparing Basel Accords (I, III):

Basel I:

  • Focused on minimum capital adequacy ratio (CAR) for banks.
  • CAR = Capital / Risk-Weighted Assets (RWA) (Simpler risk assessment).
  • Focused only on credit risk (not market or operational risks).

Basel III:

  • Extension and refinement of Basel I, addressing its limitations.
  • Higher capital requirements and stricter liquidity standards.
  • More sophisticated risk assessment (incorporates market and operational risks).

Key Differences:

  • Capital Adequacy: Basel III requires higher CAR compared to Basel I.
  • Risk Coverage: Basel III covers a wider range of risks (credit, market, operational).
  • Liquidity: Basel III emphasizes maintaining sufficient liquid assets.

OR

3. (a) Advances

  • Loans and credit facilities provided by banks to businesses or individuals.
  • Repayable with interest over a set term.

Types of Advances:

  • Overdraft: Temporary borrowing limit on a current account.
  • Cash Credit: Short-term loan with a revolving credit limit.
  • Term Loan: Loan for a predetermined amount and repayment period.
  • Bill Discounting: Bank advances money against a bill of exchange before its due date.
  • Loan against Securities: Loan granted against collateral like stocks or bonds.

3. (b) RBI Security Measures for Internet Banking

The RBI issues guidelines to ensure secure internet banking:

  • Strong Authentication: Multi-factor authentication (password + OTP) for logins.
  • Encryption: Secure communication channels to protect data transmission.
  • Regular Audits: Banks must conduct regular security audits and vulnerability assessments.
  • Customer Awareness: Banks educate customers on safe internet banking practices.
  • Compliance: Banks must follow all applicable cyber security regulations.

These measures help mitigate risks like phishing, malware, and unauthorized access, enhancing the security of internet banking transactions.

Short Notes (Choose any three):

(a) Reinsurance:

  • An insurance company (ceding company) transfers part of its risk to another company ( reinsurer) for a share of the premium.
  • Helps manage large risks and spread them among multiple insurers.
  • Improves reinsurance company's risk diversification and market reach.

(b) Co-insurance:

  • Sharing of a large insurance risk by multiple insurance companies in agreed proportions.
  • Each insurer issues a separate policy but shares liability according to the agreed-upon percentage.
  • Offers policyholders broader coverage and allows insurers to handle large risks.

(c) Power of IRDA:

  • IRDA (Insurance Regulatory and Development Authority) is the primary insurance regulator in India.
  • Protects policyholder interests, promotes fair competition, and regulates insurance products, pricing, and solvency of insurers.
  • Powers include issuing licenses, approving insurance products, and investigating complaints.

(d) Types of Motor Insurance:

  • Third-party liability (TP): Covers legal liability for injuries or damage caused to others.
  • Comprehensive (own damage): Covers both third-party liability and damage to the insured vehicle in accidents, theft, fire, etc.
  • Collision coverage: Pays for repairs to the insured vehicle in a collision.
  • Personal accident cover: Provides financial benefit in case of injuries or death of driver or passengers.

(e) Lawful Consideration:

  • In a contract (including insurance), something of value (money, promise, or act) exchanged between parties.
  • Makes the insurance contract legally binding.
  • The premium paid by the policyholder is the lawful consideration for the insurer's promise to provide coverage.

OR

(a) Reinsurance: Importance in Insurance

Reinsurance plays a vital role in the insurance industry for several reasons:

  • Risk Management: Allows insurers to spread large risks and limit their potential exposure.
  • Financial Stability: Helps maintain a healthy capital base for insurers, especially when dealing with high-value claims.
  • Increased Capacity: Allows insurers to offer larger coverage limits by sharing risks with reinsurers.
  • Market Expansion: Enables insurers to participate in risks beyond their geographical reach through reinsurance markets.
  • Expertise Sharing: Reinsurers often have specialized expertise in certain risk areas, which can benefit ceding companies.

(b) Principle of Indemnity in Insurance Contracts

  • The principle of indemnity states that the insurance company should, upon the happening of an insured event, restore the policyholder to the same financial position they were in before the loss.
  • The insurer compensates for the loss, but not for any gain or profit.
  • Ensures fairness and prevents over-insurance (getting more than the actual loss).
  • Exceptions: Some policies, like life insurance, might pay a fixed sum regardless of the actual financial loss.

Unit IV: Insurance Regulation and Principles

5. (a) Importance and Objectives of IRDA

(a) Need for IRDA:

  • Before IRDA, the insurance sector lacked a strong regulatory body.
  • Malpractices like unfair competition, mis-selling, and lack of transparency existed.
  • Policyholder interests needed protection.

(b) Objectives of IRDA:

  • Protect Policyholder Interests: Ensure fair treatment and grievance redressal mechanisms.
  • Promote Fair Competition: Encourage healthy competition among insurance companies.
  • Regulate Insurance Products and Pricing: Ensure proper product design, pricing, and disclosures.
  • Maintain Solvency of Insurance Companies: Regulate capital requirements and financial stability.
  • Promote Insurance Awareness: Educate the public about insurance benefits and rights.

OR

5. (a) Subrogation and Contribution

(i) Doctrine of Subrogation:

  • Upon settling a claim, the insurance company acquires the policyholder's legal rights to recover losses from the third party responsible for the loss.
  • The insurer steps into the shoes of the policyholder to pursue legal action against the third party.
  • This helps recover insurance payouts and discourages deliberate claims.

(ii) Doctrine of Contribution:

  • When multiple insurance policies cover the same risk, each insurer contributes proportionally to the claim settlement based on the sum insured under their respective policies.
  • Prevents policyholders from over-insuring and unfairly gaining from multiple claims.
  • Ensures a fair distribution of the claim burden among insurers.

5. (b) Enforceability of Insurance Contracts

An insurance contract becomes enforceable by law when the following conditions are met:

  • Offer and Acceptance: Both parties must agree to the terms of the policy.
  • Valid Consideration: The premium paid by the policyholder is the valuable consideration for the insurer's promise to provide coverage.
  • Capacity to Contract: Both parties must be legally competent to enter a contract (e.g., not a minor).
  • Lawful Object: The purpose of the insurance contract cannot be illegal or against public policy.
  • Disclosure of Material Facts: The policyholder must disclose all relevant information about the risk being insured.
  • Free Consent: The policyholder must enter the contract without undue pressure or misrepresentation.

1. (a) Current Account vs. Savings Account

Both current and savings accounts are demand deposits, meaning you can withdraw funds readily. However, they cater to different needs:

FeatureCurrent AccountSavings Account
Primary PurposeBusiness transactions, frequent withdrawalsSavings and earning interest
Minimum Balance RequirementTypically higherTypically lower
Transaction LimitsNo restrictions (may have fees for excessive transactions)May have limitations on free withdrawals
InterestOften minimal or noneEarns interest, typically at a lower rate than fixed deposits
Cheque FacilitiesYesYes
Online BankingYesYes
Debit CardOften availableMay be available
ATM WithdrawalsUnlimited (may have fees)May have limitations

In short:

  • Current Accounts: Ideal for businesses and individuals with frequent transactions. They offer easy access to funds but don't earn significant interest.
  • Savings Accounts: Suitable for accumulating savings and earning some interest. They may have limitations on free withdrawals but are good for setting aside money for future goals.

1. (b) Strengthening India's Credit Market

The government has taken several steps to bolster India's credit market:

  • Financial Sector Reforms: Reduced government control over banks, fostering competition and efficiency.
  • Credit Rating Agencies: Development of credit rating agencies to improve risk assessment of borrowers.
  • Microfinance Initiatives: Promoting microfinance institutions to provide financial services to low-income individuals and small businesses.
  • Direct Benefit Transfer (DBT): Facilitating electronic transfer of government subsidies and benefits, ensuring they reach intended beneficiaries.
  • Financial Inclusion: Encouraging banks to open branches in rural areas and offer financial products and services to a wider population.
  • Legal Reforms: Streamlining bankruptcy and insolvency processes to address bad loans and improve credit discipline.

These initiatives aim to create a more robust and inclusive credit market, facilitating access to credit for various sectors and fostering economic growth.

OR

1. (a) Bank Customers and Relationships

Customer: Anyone using a bank's services, including individuals, businesses, and government entities.

Banker-Customer Relationships:

  • Debtor-Creditor: When a customer takes a loan or advances from the bank, they become debtors, and the bank becomes the creditor. The customer owes the bank the principal amount plus interest.
  • Agent-Principal: In some situations, the bank may act as an agent for the customer, performing tasks such as collecting payments or issuing money orders. The customer is the principal, and the bank acts on their instructions.

Other Relationships:

  • Safe Deposit: The bank acts as a custodian for valuables deposited by the customer in a safe deposit box.
  • Trust Account: The bank manages funds held in trust for a beneficiary on the customer's instructions.

1. (b) Priority Sector Lending and Agriculture Credit

Priority Sector Lending (PSL): A portion of bank loans mandated by the Reserve Bank of India (RBI) to be directed towards sectors considered crucial for development.

Credit Flow to Agriculture:

  • Kisan Credit Card (KCC): Provides farmers with a line of credit for various agricultural needs like seeds, fertilizers, and equipment.
  • Special Agricultural Credit Schemes: Government and RBI offer subsidized loan programs for specific agricultural activities like irrigation or animal husbandry.
  • Financial Institutions: Dedicated agricultural banks and cooperative societies cater to the financial needs of the agricultural sector.

1. Principles of Sound Lending

For banks to operate sustainably and manage risks effectively, they must adhere to these key lending principles:

  • Safety and Security: Protecting depositors' funds by ensuring loans are repaid. This involves thorough credit appraisal of borrowers.
  • Liquidity: Maintaining sufficient cash reserves to meet customer withdrawal demands and other obligations.
  • Profitability: Generating profit through interest income on loans and other services to cover operating costs and ensure growth.
  • Diversification: Spreading loans across different sectors and borrowers to mitigate risk concentration in any single area.
  • Maturity Matching: Ensuring loans and deposits have similar maturities to avoid liquidity issues if short-term deposits are used to fund long-term loans.
  • Documentation: Having complete and legally valid loan documentation to protect the bank's interests in case of defaults.

2. On-Balance Sheet vs. Off-Balance Sheet Items

A bank's balance sheet provides a snapshot of its financial position. Here's how items are categorized:

On-Balance Sheet Items: Directly impact the bank's financial health and appear on the balance sheet.

  • Examples: Cash, loans and advances, deposits, investments (government bonds, etc.), buildings, equipment.

Off-Balance Sheet Items: Don't directly affect the balance sheet but represent potential future obligations or commitments.

  • Examples: Letters of credit (LOCs) - bank guarantees payments if the borrower defaults, loan commitments - agreements to provide loans in the future, derivatives - financial contracts linked to underlying assets like currencies or interest rates.

OR

3. (a) Mobile Banking vs. Internet Banking

Mobile Banking: An extension of internet banking, using mobile phones or tablets to access banking services.

Advantages:

  • Convenience: Access banking services anytime, anywhere.
  • Quick and Easy: Perform transactions (payments, transfers) on the go.
  • Improved Security: Biometric authentication (fingerprint, facial recognition) can enhance security.

Disadvantages:

  • Smaller Screens: Less screen space compared to computers, potentially impacting usability.
  • Limited Functionality: May not offer all features available in internet banking.
  • Data Security Concerns: Requires additional security measures to protect data on mobile devices.

3. (b) Key Differences (Choose Two):

(i) NRE vs. NRO Accounts

  • NRE (Non-Resident External) Account: Held by Indian citizens residing outside India.

  • Income deposited: Must be earned outside India (foreign income).

  • Repatriation: Funds can be freely repatriated (converted to foreign currency and sent abroad).

  • Taxation: No Indian taxes on interest earned in NRE accounts.

  • NRO (Non-Resident Ordinary) Account: Held by Indian citizens living abroad or returning to India after a period of stay overseas.

  • Income deposited: Can be from any source (domestic or foreign).

  • Repatriation: Interest income is freely repatriable, but principal amount has some restrictions.

  • Taxation: Interest income from NRO accounts is taxable in India.

(ii) Loans vs. Advances

Both are forms of credit provided by banks, but with subtle differences:

  • Loans: Typically have a fixed repayment schedule and interest rate over a definite period.

  • Example: Term loan for a car purchase.

  • Advances: May have more flexible repayment terms and interest rates, often linked to a current account.

  • Example: Overdraft facility on a current account for temporary business needs.

(iii) RTGS vs. NEFT

Both are electronic fund transfer systems in India, but have different transaction speeds and processing times:

  • RTGS (Real-Time Gross Settlement): High-value, real-time settlement (funds credited within seconds).

  • Minimum Limit: Typically higher than NEFT.

  • Suitable for: Urgent high-value transfers (large payments, bulk transactions).

  • NEFT (National Electronic Funds Transfer): Batch settlement (transfers processed in batches throughout the day).

  • Minimum Limit: Lower than RTGS.

  • Suitable for: Regular, non-urgent transfers (salary payments, bill payments).

Banking Regulations: Basel Accords and Non-Performing Assets

(a) Comparing Basel II and Basel III

Basel II: Introduced in 2004, it aimed to improve risk management practices in banks beyond capital adequacy.

  • Focus: Credit risk, operational risk, market risk (pillars)
  • Capital Adequacy Ratio (CAR): Minimum capital banks must hold relative to risk-weighted assets (RWAs).
  • RWA Calculation: More sophisticated risk assessments for different loan types.
  • Internal Ratings Based (IRB): Banks could use their own models to assess credit risk (optional under Basel II).

Basel III: Implemented in response to the 2008 financial crisis, it built upon and strengthened Basel II.

  • Focus: Higher capital requirements, stricter liquidity standards, broader risk coverage.
  • Capital Adequacy: Increased CAR requirements compared to Basel II.
  • Liquidity Ratios: Banks must maintain sufficient liquid assets to meet short-term obligations.
  • Countercyclical Capital Buffer: Additional capital buffer during economic booms to be used during downturns.
  • Stress Testing: Banks must conduct stress tests to assess their resilience under adverse economic scenarios.

Key Differences:

FeatureBasel IIBasel III
FocusRisk ManagementCapital Adequacy, Liquidity, Risk Coverage
Capital RequirementsLowerHigher
Liquidity StandardsLess stringentMore stringent
Risk CoverageCredit, Market (optional operational)Credit, Market, Operational
Stress TestingNot mandatoryMandatory

Basel III addresses the limitations of Basel II by emphasizing higher capital buffers, stricter liquidity management, and a more comprehensive approach to risk assessment.

(b) Non-Performing Assets (NPAs)

Definition: Loans where the borrower is not making repayments (principal or interest) for a specified period (typically 90 days or more).

Impact of NPAs on Banks:

  • Reduced Profitability: Banks earn less income as loans are not repaid.
  • Higher Provisioning: Banks set aside funds to cover potential losses from NPAs, impacting profitability further.
  • Lower Lending Capacity: Less capital available for new loans, hindering economic growth.
  • Financial Instability: High NPAs can weaken a bank's financial health and erode investor confidence.
  • Increased Borrowing Costs: Banks may have to pay higher interest rates for funds due to their perceived riskiness.

High NPA levels are a major concern for Indian banks. Government and regulatory bodies are taking steps to improve credit discipline, strengthen debt recovery mechanisms, and promote efficient resolution of stressed assets.

Unit IV: Insurance Regulatory Framework

(a) IRDA: Objectives and Role

The Insurance Regulatory and Development Authority (IRDA) is the primary regulator for the insurance sector in India, established under the IRDA Act, 1999. Its key objectives and roles include:

Objectives:

  • Protect Policyholder Interests: Ensure fair treatment, grievance redressal mechanisms, and transparent insurance practices.
  • Promote Fair Competition: Encourage healthy competition among insurance companies, benefiting policyholders through better products and services.
  • Regulate Insurance Products and Pricing: Ensure proper product design, pricing, and disclosures for transparent selling practices.
  • Maintain Solvency of Insurance Companies: Regulate capital requirements and financial stability of insurers to safeguard policyholders' interests.
  • Promote Insurance Awareness: Educate the public about the benefits and importance of insurance, fostering financial inclusion.

Role:

  • Issuing licenses to insurance companies.
  • Approving insurance products and policy wordings.
  • Monitoring and regulating insurance companies' financial performance and solvency.
  • Investigating complaints of policyholders against insurance companies.
  • Promoting research and development in the insurance sector.
  • Setting guidelines and standards for fair insurance marketing practices.

IRDA plays a crucial role in ensuring a healthy and robust insurance market in India that protects policyholders and promotes financial security.

(b) Dematerialization of Insurance Policies

Similar to how shares are held electronically, dematerialization allows holding insurance policies in digital form instead of physical certificates.

Benefits:

  • Reduced Risk of Loss or Damage: No physical documents to lose or damage.
  • Increased Security: Policies are stored in secure electronic vaults.
  • Faster & Easier Transactions: Easier premium payments, policy servicing, and claims processing.
  • Environmentally Friendly: Reduces paper usage.

Dematerialization simplifies policy management and enhances efficiency for both policyholders and insurance companies.

OR

(a) Reinsurance vs. Co-insurance

Both involve sharing insurance risks, but with key differences:

Reinsurance:

  • An insurance company (ceding company) transfers a portion of its risk to another company (reinsurer) for a share of the premium.
  • The ceding company remains the primary insurer to the policyholder.
  • Helps manage large risks and spread them among multiple insurers, improving risk diversification and capital management for the ceding company.

Co-insurance:

  • Multiple insurance companies share a large insurance risk in agreed proportions.
  • Each insurer issues a separate policy to the policyholder but shares liability according to the pre-determined percentage.
  • Offers policyholders broader coverage and allows insurers to participate in risks exceeding their individual capacity.

Key Differences:

FeatureReinsuranceCo-insurance
Transfer of RiskPortion of riskEntire risk, shared proportion
Number of PoliciesOne policy issued by ceding companySeparate policies issued by each co-insurer
Primary InsurerCeding company remains primary insurerAll co-insurers share primary responsibility

(b) Non-Insurance Products

While insurance helps manage financial risks arising from uncertain events, other financial products serve different purposes:

  • Savings and Investments: Savings accounts, fixed deposits, mutual funds, stocks, bonds. These instruments aim to grow your wealth over time.
  • Credit Products: Loans, credit cards. These provide access to funds you repay with interest, helping finance purchases or investments.
  • Payment Services: Debit cards, prepaid cards, mobile wallets. These facilitate convenient and secure cashless transactions.
  • Leasing: Provides temporary use of assets for a lease fee.
  • Derivative Products: Options, futures contracts. Used to hedge against risks or speculate on future price movements (complex and carry higher risks).

Understanding the different types of financial products allows you to make informed decisions based on your financial goals and risk tolerance.

(a) Anti-Money Laundering (AML):

  • Measures taken by financial institutions and governments to prevent criminals from disguising or legalizing illegally obtained funds (money laundering).
  • Includes customer identification, transaction monitoring, and reporting suspicious activities to authorities.
  • Aims to protect financial systems from criminal activity and maintain financial stability.

(b) Doctrine of Subrogation:

  • Upon settling a claim, the insurance company acquires the policyholder's legal rights to recover losses from the third party responsible for the loss.
  • The insurer steps into the shoes of the policyholder to pursue legal action against the third party (e.g., someone who caused an accident).
  • This helps recover insurance payouts and discourages deliberate claims.

(c) Doctrine of Contribution:

  • When multiple insurance policies cover the same risk, each insurer contributes proportionally to the claim settlement based on the sum insured under their respective policies.
  • Prevents policyholders from over-insuring and unfairly gaining from multiple claims.
  • Ensures a fair distribution of the claim burden among insurers involved.

(d) Health Insurance:

  • Provides financial protection against the costs of medical treatment, hospitalization, and surgery.
  • Various types of health insurance plans are available, offering different levels of coverage and benefits.
  • Helps manage healthcare expenses and ensures access to quality medical care.

**(e) Functions of IRDA (Already explained in previous response)--> You've already provided a comprehensive explanation of IRDA's functions in a previous response. I can skip repeating it here to avoid redundancy.

(f) Electronic Fund Transfer (EFT):

  • Transferring money electronically between accounts, eliminating the need for physical cash or checks.
  • Examples: NEFT (National Electronic Funds Transfer), RTGS (Real-Time Gross Settlement), IMPS (Immediate Payment Service).
  • Offers speed, convenience, and security for transferring funds.

(g) Virtual Banking:

  • Providing banking services entirely online, without physical branches.
  • Customers manage accounts, make transactions, and access banking services through a website or mobile app.
  • Offers 24/7 accessibility and convenience, but may lack personalized service available at traditional branches.

(h) Types of Banks in India:

  • Commercial Banks: Provide a wide range of banking services to individuals and businesses (current accounts, savings accounts, loans, etc.).
  • Cooperative Banks: Owned and operated by their members, focusing on serving the financial needs of a particular community or group.
  • Specialized Banks: Cater to specific sectors like agriculture (NABARD), industry (SIDBI), or infrastructure development (IIFCL).
  • RBI: The central bank of India, responsible for monetary policy, regulation of banks, and managing foreign exchange reserves.

Unit II: Commercial Banking and Financial System

1. (a) Types of Deposits in Commercial Banks (India)

Commercial banks offer various deposit accounts to cater to different customer needs:

  • Savings Accounts: Earn interest, typically lower than fixed deposits, but allow easy withdrawals. Suitable for accumulating savings for short-term goals.
  • Current Accounts: No or minimal interest, but facilitate frequent withdrawals and deposits using cheques or debit cards. Ideal for businesses with high transaction volumes.
  • Fixed Deposits (FDs): Deposit for a fixed tenure (e.g., 1 year, 5 years) at a predetermined interest rate. Offer higher interest compared to savings accounts but with limited liquidity during the term.
  • Recurring Deposits (RDs): Deposit a fixed sum regularly (monthly, quarterly) for a chosen period. Encourages disciplined savings and earns interest on the accumulated amount.
  • Special Deposits: Targeted towards specific segments like senior citizens (higher interest rates) or minors (accounts operated by parents/guardians).

1. (b) Narasimham Committee I Recommendations

The Narasimham Committee I (1991) made key recommendations for reforming India's banking sector:

  • Capital Adequacy: Banks to maintain higher capital adequacy ratios (CAR) to improve financial stability.
  • Prudential Norms: Adoption of stricter lending norms and income recognition practices to manage risks effectively.
  • Focus on Profitability: Encourage banks to improve operational efficiency and profitability.
  • Phased Reduction of Statutory Liquidity Ratio (SLR): Gradually reduce the portion of deposits banks must maintain in liquid assets to enhance credit availability.
  • Deregulation of Interest Rates: Move towards a market-determined interest rate regime for greater flexibility.
  • Strengthening Supervision: Enhance RBI's supervisory role to ensure banks comply with regulations.

These recommendations aimed to strengthen Indian banks, improve credit allocation, and promote a more market-oriented financial system.

OR

1. (a) Role and Importance of Commercial Banks

Commercial banks play a crucial role in driving economic development:

  • Mobilize Savings: Accept deposits from individuals and businesses, channeling these funds for productive use.
  • Credit Creation: Grant loans and advances to businesses and individuals, fueling investment, consumption, and economic activity.
  • Financial Intermediation: Connect surplus funds (deposits) with those in need of financing (loans), facilitating resource allocation.
  • Payment System: Provide efficient payment mechanisms like cheques, debit cards, and online transfers, promoting cashless transactions.
  • Financial Inclusion: Offer basic banking services to unbanked and underbanked segments, promoting financial literacy and participation.

By performing these functions, commercial banks contribute significantly to a nation's economic growth and development.

1. (b) Credit Allocation Policies and Initiatives

Credit Allocation Policies:

  • Reserve Bank of India (RBI) sets guidelines for credit allocation to ensure banks lend to priority sectors considered crucial for economic development.
  • Examples: Agriculture, small and medium enterprises (SMEs), infrastructure development.

Major Policy Initiatives Since 1990s:

  • Relaxation of SLR: More funds available for banks to lend to various sectors.
  • Priority Sector Lending (PSL): Mandates banks to allocate a specific portion of their loans to priority sectors.
  • Financial Inclusion Initiatives: Promoting microfinance, opening branches in rural areas, and simplifying loan application processes.
  • Market-Oriented Interest Rates: Enables banks to price loans based on risk and market conditions, improving credit allocation efficiency.

2. (a) Cheque and Crossing of Cheques

(a) Cheque:

A cheque is a written order drawn on a bank, instructing it to pay a specified sum of money to a named person (payee) or their order. It acts as a convenient and secure way to make payments.

(b) Types of Crossing of Cheques:

Crossing restricts the negotiability of a cheque, adding an extra layer of security. Here are the main types:

  • General Crossing: Two parallel transverse lines drawn across the face of the cheque. Makes the cheque payable only through a banker and not over the counter.
  • Special Crossing: Similar to general crossing but with the name of a specific banker added between the lines. Restricts encashment to that particular banker.
  • Account Payee Crossing: Words "Account Payee" written between the crossing lines. Makes the cheque payable only to the payee's account and not to a third party.
  • Not Negotiable Crossing: Words "Not Negotiable" written between the crossing lines. Restricts further negotiation of the cheque, even if it reaches an unauthorized person.

2. (b) Virtual Banking vs. Home Banking

Both virtual banking and home banking allow you to access banking services remotely, but with some key differences:

  • Virtual Banking: Refers to a bank that exists entirely online, with no physical branches. All services are delivered electronically (website, mobile app).
  • Home Banking: Provided by traditional banks, allowing customers to access accounts and conduct transactions through a website or mobile app, but the bank maintains physical branches for additional services.

In short:

  • Virtual Banking: Entirely online bank with no physical branches.
  • Home Banking: Online banking service offered by traditional banks with physical branches.

OR

2. (c) Short Notes (Choose Two):

(i) RTGS, NEFT & IMPS:

These are electronic fund transfer (EFT) systems in India, differing in processing speed and transaction limits:

  • RTGS (Real-Time Gross Settlement): High-value transfers settled in real-time (funds credited within seconds). Typically used for large payments or urgent transactions. Has a higher minimum transfer limit.
  • NEFT (National Electronic Funds Transfer): Batch settlements processed throughout the banking day. Suitable for regular, non-urgent transfers. Lower minimum transfer limit compared to RTGS.
  • IMPS (Immediate Payment Service): Available 24/7 for instant fund transfers (within minutes). Ideal for small, urgent payments. Has a lower transaction limit compared to NEFT and RTGS.

(ii) E-Banking vs. Mobile Banking:

Both are convenient ways to manage finances remotely, but with some variations:

  • E-Banking (Home Banking): Accessing banking services through a computer using a bank's website. May offer a wider range of features and functionalities compared to mobile banking.
  • Mobile Banking: Using a mobile app on a smartphone or tablet to access banking services. Offers convenience and on-the-go access but may have a limited feature set compared to e-banking.

Other Options:

  • (iii) Money Laundering: The process of converting illegally obtained funds into apparently legitimate money through a series of transactions to disguise their source.
  • (iv) Basel II: An international accord that established minimum capital adequacy requirements for banks to manage credit, market, and operational risks effectively.

3. Non-Performing Assets (NPAs)

Definition: Loans on which the borrower is not making principal or interest repayments for a specified period (typically 90 days or more).

Causes of NPAs:

  • Economic Slowdown: Economic downturns can lead to businesses struggling to repay loans.
  • Wilful Default: Borrowers deliberately refusing to repay loans despite having the capacity to do so.
  • Poor Lending Practices: Inadequate credit appraisal by banks can lead to lending to borrowers with weak repayment capacity.
  • Government Regulations: Changes in government policies or regulations can impact businesses and their ability to repay loans.

Impact of NPAs on Banks:

  • Reduced Profitability: Banks earn less income as loans are not repaid.
  • Higher Provisioning: Banks set aside funds to cover potential losses from NPAs, impacting profitability further.
  • Lower Lending Capacity: Less capital available for new loans, hindering economic growth.
  • Financial Instability: High NPA levels can weaken a bank's financial health and erode investor confidence.
  • Increased Borrowing Costs: Banks may have to pay higher interest rates for funds due to their perceived riskiness.

Unit I: Banking and Lending

1. Loans vs. Advances

Both loans and advances are ways for banks to provide credit to borrowers, but with some key differences:

FeatureLoansAdvances
StructureFormal agreement with defined terms (loan amount, interest rate, repayment schedule).More flexible arrangement, often linked to a current account.
RepaymentFixed repayment schedule with installments spread over a specific period.Repayment may be more flexible, on-demand, or linked to current account activity.
PurposeTypically used for long-term financing needs (e.g., car purchase, house purchase).Used for short-term financing needs or working capital requirements.
SecurityMay be secured by collateral (e.g., property) to mitigate risk for the bank.Often unsecured, relying on the borrower's creditworthiness.
AmountTypically larger sums of money compared to advances.Smaller amounts compared to loans.

Examples of Loans:

  • Term loan for car purchase
  • Housing loan
  • Education loan
  • Business loan

Examples of Advances:

  • Overdraft facility on a current account
  • Cash credit facility
  • Bill purchase (bank discounts bills receivable for business)

Unit IV: Insurance Regulatory Framework

4. (a) Co-insurance

Definition: An insurance risk-sharing arrangement where multiple insurance companies share a large insurance risk in agreed proportions.

Methods of Co-insurance:

  • Proportional Co-insurance: Each insurer shares a portion of the claim settlement based on their pre-determined percentage of the total insured value.
  • Non-Proportional Co-insurance: Each insurer is liable for a specific portion of the claim up to a defined limit, and then any remaining amount is shared proportionally.
  • Excess Layer Co-insurance: A lead insurer covers a primary layer of the risk, and other co-insurers cover any claims exceeding that layer.

Benefits of Co-insurance:

  • Allows policyholders to obtain coverage for high-value risks that might exceed the capacity of a single insurer.
  • Offers broader coverage options compared to a single policy.
  • Potential for lower premiums due to risk sharing among multiple insurers.

4. (b) Functions of IRDA (Already explained in previous response)

OR

4. (a) Subrogation and Contribution

  • Subrogation:

    • Upon settling a claim, the insurance company acquires the policyholder's legal rights to recover losses from the third party responsible for the loss.
    • Example: An insurance company pays for car repairs due to an accident caused by another driver. The insurer can then pursue legal action against the at-fault driver to recover the claim amount.
  • Contribution:

    • Where multiple insurance policies cover the same risk, each insurer contributes proportionally to the claim settlement based on the sum insured under their respective policies.
    • Example: A property is insured under two policies, one for Rs. 50 lakhs and another for Rs. 1 crore. If the claim amount is Rs. 75 lakhs, the first insurer pays 1/3rd (50 lakhs / 150 lakhs) and the second pays 2/3rd of the claim amount.

5. Short Notes (Choose Two):

(a) Facultative Reinsurance vs. Treaty Reinsurance

  • Facultative Reinsurance:

    • A one-time agreement between a ceding company (original insurer) and a reinsurer for a specific insurance policy.
    • Used for high-value or unusual risks that the ceding company may not want to retain entirely.
  • Treaty Reinsurance:

    • A long-term contractual agreement between a ceding company and a reinsurer, outlining terms for sharing risks across a portfolio of similar policies.
    • Offers greater certainty and stability for risk sharing compared to facultative reinsurance.

(b) Importance of Health Insurance in Post-COVID Times

The COVID-19 pandemic has highlighted the importance of health insurance:

  • Manages Medical Expenses: Covers hospitalization costs, surgeries, and other medical treatments associated with COVID-19 or other illnesses.
  • Reduces Financial Burden: Prevents out-of-pocket expenses that could strain finances during a health crisis.
  • Provides Peace of Mind: Offers financial security and reduces stress associated with unexpected medical bills.
  • Early Detection and Treatment: Encourages preventive healthcare and early diagnosis of illnesses, leading to better health outcomes.


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